Respiratory Therapy in the Department of Continuous Quality Improvment Essay

Respiratory Therapy in the Department of Continuous Quality Improvment - Essay Example It is a management philosophy that states that most things can be improved and there is serial experimentation everyday at work to meet the needs of those served and to improve the services rendered. FP&M World Class Journey (2008) continue to state the core concepts of CQI. These are: quality is meeting and/or exceeding the expectations of the customers; success is obtained by meeting the needs of those served; most problems are found in the processes, not in the people; rather than blame it seeks to improve; unwanted variations are sought to be reduced or eliminated; the scientific method is used to achieve small continual improvement; and, continuous improvement becomes effective when it becomes natural to the way work is conducted everyday. The core steps in CQI are to: form a team that is knowledgeable in their area of expertise; define the aim; understand the needs of the people served by the system; identify and define the measures of success; brainstorm strategies for improvement; plan, collect, and use the data for effective decision making; and, apply the scientific method to test and make changes (FP&M World Class Journey, 2008; Rieve, ND; ASQ, ND); Quick, Nordstrom & Johnson, 2006). As per the information gathered in this research document, it may be extrapolated that the goals of CQI are to enter an institution, identify what the problems are, use techniques that will help solve the problems, involve everyone pertinent to the area in discussion, obtain research data and interpret it, and make recommendations based on the findings of Continuous Quality Improvement. The CQI problem solving techniques are to define the problem. This involves focusing on the problem, not only the symptoms. Flowcharts and cause-and-effect diagrams are techniques used to define and analyze the root causes. There is a need to generate